Fusion88 FAQ — Your Questions, Answered

Yes. All real-money games on Fusion88 are strictly restricted to players who are 21 years of age or older. This is a firm requirement under PAGCOR guidelines governing online gaming in the Philippines. Age verification may be required during the registration process or before your first withdrawal. Accounts found to belong to underage players will be suspended immediately and any funds returned.

No. Each player is permitted only one Fusion88 account. Creating multiple accounts — whether using different email addresses, phone numbers, or devices — is a violation of the Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function on the login page.

Go to the login page and click "Forgot Password." Enter the email address linked to your Fusion88 account and you will receive a password reset link within a few minutes. If you do not see the email, check your spam or junk folder. For further assistance, contact support at [email protected] — do not share your OTP or new password with anyone, including support staff.

Account verification (KYC) is required before processing your first withdrawal. You will need to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license — along with a selfie holding the ID. Verification is typically completed within 24 hours. Verified accounts also enjoy higher withdrawal limits and faster processing times.

Fusion88 accepts the following payment methods for deposits: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱). GCash and PayMaya deposits are instant — your balance updates immediately after a successful transaction. Bank transfers (BPI, BDO, Metrobank) may take up to one business day depending on your bank's processing schedule.

The minimum deposit on Fusion88 is ₱100. This applies to all payment methods including GCash, PayMaya, and bank transfers. There is no maximum deposit limit for standard accounts, though higher-tier accounts in the Loyalty Program may have elevated limits. Fusion88 does not charge any fees on deposits — the amount you send is the amount credited to your account.

GCash and PayMaya deposits are instant under normal conditions. If your deposit has not appeared after 15 minutes, first check that the transaction was successful on your e-wallet app and that the reference number was generated. Then log out and back into your Fusion88 account to refresh your balance. If the issue persists, contact support at [email protected] with your transaction reference number and the amount deposited.

Fusion88 does not charge any platform fees on deposits. However, your payment provider (GCash, PayMaya, or your bank) may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking your e-wallet or bank's fee schedule before initiating a deposit. Any fees charged by third-party payment providers are outside Fusion88's control.

Log in to your Fusion88 account and navigate to the Cashier section. Select "Withdraw," choose your preferred method (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount, and confirm. Make sure your account is verified (KYC complete) before submitting a withdrawal request — unverified accounts cannot process withdrawals. Funds are sent to the same payment method used for your most recent deposit where possible.

GCash and PayMaya withdrawals are typically processed within a few hours of approval. Bank transfers to BPI, BDO, and Metrobank may take one to three business days depending on your bank. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays. You will receive a notification once your withdrawal has been approved and sent.

The minimum withdrawal amount on Fusion88 is ₱200. There are no hidden fees on standard withdrawal transactions. If your withdrawal is rejected, you will receive a notification explaining the reason — common causes include incomplete KYC verification, unmet bonus wagering requirements, or a mismatch between your deposit and withdrawal method.

Fusion88 currently offers six game titles across different categories:

• Ludo Quick — Fast-paced multiplayer board game with real-money rounds.
• 1001 Nights — Arabian-themed slot-style adventure with bonus rounds.
• Beach Volleyball — Sports betting on beach volleyball matches with live odds.
• Treasure Hunt — Pick-and-win adventure game with a progressive jackpot.
• Baseball — Sports betting on professional baseball leagues with live markets.
• Gold Toad Fishing — Multiplayer fishing arcade with boss rounds and multipliers.

New titles are added regularly. Registered members receive notifications when new games go live.

All non-sports games on Fusion88 — including Ludo Quick, 1001 Nights, Treasure Hunt, and Gold Toad Fishing — use a certified Random Number Generator (RNG) to determine outcomes. The RNG produces statistically independent results on every round, meaning no outcome is influenced by previous results or by the size of your bet. Sports betting games (Beach Volleyball and Baseball) use real-world match results and live odds. Fusion88 is committed to fair play and game integrity across all titles.

Minimum bet amounts vary by game. Most Fusion88 games start at ₱10 per round, making them accessible to players at all budget levels. Some premium game modes and higher-stakes tables may have higher minimums. The exact bet range for each game is displayed on the game's information page before you start playing. Always check the game rules before placing your first bet.

Yes. Fusion88 offers a welcome bonus for newly registered players. The bonus is credited to your account after your first qualifying deposit. Bonus funds are subject to wagering requirements — meaning you need to play through the bonus amount a specified number of times before it can be withdrawn as cash. Full bonus terms are available in the Terms & Conditions. Register at /register to claim your welcome bonus.

Every real-money bet you place on any Fusion88 game earns loyalty points automatically. Points accumulate in your account and contribute to your tier ranking — from Bronze up through Silver, Gold, Platinum, and beyond. Higher tiers unlock better cashback rates, exclusive bonuses, faster withdrawal processing, and dedicated account support. You can check your current points balance and tier status in your account dashboard at any time. Visit the Loyalty Program page for full tier details and rewards.

Loyalty points remain active as long as your Fusion88 account is in good standing and you have logged in within the past 90 days. Accounts that are inactive for more than 90 consecutive days may have their accumulated points reset. To keep your points active, simply log in and place at least one bet within any 90-day period. Points earned during a bonus period follow the same expiry rules as standard points.

The Fusion88 app is available for both Android and iOS. Visit the App page on this site for download instructions. Android users can download the APK directly from the Fusion88 website. iOS users can install the app via the App Store link provided on the App page. The app supports all games, deposits, withdrawals, and push notifications for bonuses and new game launches.

Yes. All Fusion88 games are fully playable in your mobile browser at fusion88.app — no app download required. The mobile browser version supports the complete game library, deposits, and withdrawals. However, the Fusion88 app offers a smoother experience with faster load times, push notifications, and optimized touch controls for each game type. Both options use the same account and balance.

Fusion88 is optimized for all major Philippine mobile networks — Smart, Globe, and DITO. Game servers are configured for low-latency performance on 4G LTE and 5G connections. The platform also performs well on stable Wi-Fi connections. If you experience lag or disconnections during a game session, try switching between mobile data and Wi-Fi, or check your signal strength. Game sessions that disconnect due to network issues are handled by Fusion88's session recovery system to protect your balance.

Fusion88 uses 256-bit SSL encryption on all connections between your device and our servers. Passwords are stored using one-way cryptographic hashing — meaning even Fusion88 staff cannot see your password. Financial transactions are processed through PCI-DSS compliant payment gateways. Your personal data is handled in accordance with our Privacy Policy. We do not sell or share your data with third-party advertisers.

If you suspect your Fusion88 account has been accessed without your permission, change your password immediately via the login page using the "Forgot Password" option. Then contact our support team at [email protected] to report the incident and request a temporary account freeze while the issue is investigated. Enable two-factor authentication (2FA) in your account settings to prevent future unauthorized access. Never share your OTP, password, or account details with anyone.

Fusion88 provides several responsible gaming tools accessible from your account settings:

• Deposit limits — Set daily, weekly, or monthly deposit caps.
• Session time reminders — Receive alerts after a set duration of play.
• Cooling-off periods — Temporarily suspend your account for a chosen period.
• Self-exclusion — Permanently close your account if you feel you need a full break from gaming.

These tools are designed to help you stay in control. Visit the Responsible Gaming page for more information.

To request self-exclusion, go to your account settings and select the Responsible Gaming section, then choose "Self-Exclusion." You can select a temporary exclusion period (30, 60, or 90 days) or request permanent closure. Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and your account details. Self-exclusion requests are processed within 24 hours. During the exclusion period, you will not be able to log in, deposit, or place bets on Fusion88.

If you or someone you know is struggling with problem gambling, support is available in the Philippines. PAGCOR operates responsible gaming programs and resources for Filipino players. You can also reach out to local mental health and counseling services. Fusion88 encourages all players to gamble responsibly — gaming should be entertainment, not a financial solution. Visit our Responsible Gaming page for a full list of tools, tips, and support resources available to Fusion88 players.